Privacy Policy

Last updated: December 2024

1. Information We Collect

Dealer Frontline collects the following types of information:

• Account Information: Name, email address, phone number, dealership information
• Business Data: Customer information, sales records, inventory data, service appointments
• Device Information: Device type, operating system, app version, crash reports
• Usage Data: App features used, time spent in app, performance metrics
• Location Data: Only when you grant permission, for location-based services
• Camera/Photos: Only when you grant permission, for VIN scanning and vehicle photos

2. How We Use Your Information

We use your information to:

• Provide and improve our dealership management services
• Process transactions and manage your subscription
• Send important service updates and notifications
• Provide customer support
• Analyze app usage to improve features
• Comply with legal obligations

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information only in these circumstances:

• With your explicit consent
• To comply with legal requirements
• To protect our rights and prevent fraud
• With service providers who assist in app operations (under strict confidentiality agreements)

4. Data Security

We implement appropriate security measures to protect your information:

• Encryption of data in transit and at rest
• Secure authentication and access controls
• Regular security audits and updates
• Limited access to personal data on a need-to-know basis

5. Data Retention

We retain your information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce agreements

You may request deletion of your data at any time by contacting us.

6. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Delete your account and data
• Opt-out of marketing communications
• Data portability (export your data)

7. Third-Party Services

Our app may integrate with third-party services for:

• Payment processing (Stripe)
• Cloud storage and backup
• Analytics and crash reporting
• Push notifications

These services have their own privacy policies, which we encourage you to review.

8. Children's Privacy

Our app is not intended for children under 13. We do not knowingly collect personal information from children under 13.

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

This privacy policy is effective as of the date listed above and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.