Terms of Service
Last updated: May 2026
These Terms of Service (“Terms”) govern your access to and use of Dealer Frontline’s websites and applications (the “Service”). By creating an account or using the Service, you agree to these Terms and our Privacy Policy.
1. The Service
Dealer Frontline provides tools for automotive sales and service workflows (for example desk assistance, customer notes, inventory helpers, and calculators). Features may change or be discontinued. We do not guarantee uninterrupted or error-free operation.
2. Eligibility and accounts
You must provide accurate registration information and keep credentials confidential. You are responsible for activity under your account. Notify us promptly of unauthorized use.
3. Trials, pilots, and billing
Free trials and partner pilot windows are described at signup and in-product. When a trial or pilot ends, continued access may require an active paid subscription processed by our payment provider. Fees, taxes, and renewal terms are presented at purchase.
4. Acceptable use
You agree not to misuse the Service: no unlawful activity, no attempting to breach security, no scraping or overloading systems beyond normal use, no transmitting malware, and no harassing others. You remain responsible for compliance with your employer’s policies and applicable laws (including privacy and telemarketing rules).
5. Your content
You retain rights to data you submit. You grant Dealer Frontline a license to host, process, and display that content solely to provide and improve the Service. You represent you have the rights needed to submit the data you enter.
6. Calculators, payments, and estimates — important disclaimers
Estimates only. Finance, lease, payment, tax, fee, and affordability figures shown in the Service are approximations for desk conversation and planning. They are not binding quotes, final contracts, lender approvals, or accounting records.
Not professional advice. Nothing in the Service is legal, tax, accounting, or investment advice. Rates, residuals, programs, rebates, and regulations vary by lender, OEM, and jurisdiction — verify everything with your desk, compliance team, and official program bulletins before presenting numbers to a customer.
Your responsibility. You are solely responsible for disclosures, desking accuracy, and adherence to federal, state/provincial, and dealer rules. Dealer Frontline is not a lender, insurer, or motor vehicle dealer.
7. Third parties
The Service may link to or integrate with third-party sites or APIs. Their terms and privacy policies apply to your use of those services.
8. Intellectual property
Dealer Frontline and its licensors own the Service, branding, and software. Except for the limited rights granted in these Terms, no rights are transferred to you.
9. Disclaimer of warranties
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT, TO THE MAXIMUM EXTENT PERMITTED BY LAW.
10. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, DEALER FRONTLINE AND ITS SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, OR GOODWILL, ARISING FROM YOUR USE OF THE SERVICE. OUR AGGREGATE LIABILITY FOR CLAIMS RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID TO DEALER FRONTLINE FOR THE SERVICE IN THE TWELVE (12) MONTHS BEFORE THE CLAIM OR (B) ONE HUNDRED U.S. DOLLARS (US $100), EXCEPT WHERE PROHIBITED BY LAW.
11. Indemnity
You will defend and indemnify Dealer Frontline against claims arising from your misuse of the Service, your content, or your violation of these Terms or applicable law.
12. Termination
We may suspend or terminate access for violations of these Terms or operational reasons. You may stop using the Service at any time. Provisions that by their nature should survive will survive termination.
13. Changes
We may modify these Terms; we will update the “Last updated” date and may provide additional notice for material changes. Continued use after changes take effect constitutes acceptance.
14. Governing law
These Terms are governed by the laws of the United States and the State of Delaware, excluding conflict-of-law rules, unless a different governing law is required by your jurisdiction.